Therapy Services

More than just “talk” therapy…

Hopeful Journey specializes in providing trauma-focused therapy to ages 7 and older who are experiencing trauma symptoms, struggles with life transitions, or other life distress. Treatment options include individual, caregiver/child, and group therapy sessions that can be in-person or virtually online through a HIPAA compliant website.

Therapy can be hard work, and it is an investment of time, money, and being. While there will be space to process current issues, Jacqui will have topics or activities prepared to assist in keeping treatment moving and on track. Treatment will include information gathering, assessment, and the creation of a plan that identifies goals and lays out steps to reach those goals. As every one is unique, each path to recovery will look a little different, and some seasons of treatment may need more or less time than others.

Treatment Approaches:

Fees for Therapy Services

Effective April 01, 2024


$200

initial orientation and intake

The first session is a time to get oriented with the therapy process and your rights as a client. It can range anywhere from 60 to 90 minutes. It is laid back and more about information gathering and giving. This is a time to get introduced to the process instead of diving into any deep therapy work. Information provided will be used to create a client file and begin to setup plans for assessment and treatment.


$160

55 minute therapy session

After the initial orientation and intake, therapy sessions typically last 55 minutes but may be vary depending on the flow of the session. Treatment needs will determine how often sessions are recommended to be scheduled, whether weekly or every other week.


$220

90 minute complex session

Some treatment models, like EMDR, or life situations, like crisis events, may require a longer session to get through deeper material and to make sure that you are ready to go about the rest of your day. These can be planned in advance.



$400

per 60 minute Crisis Team Support

Crisis Team Support is available within 72 hours of an incident that impacts your team members. This type of support includes 2 licensed therapists who clear their schedules and travel to your site to be able to offer a crisis debriefing workshop for as many team members as needed. EMDR group strategies are used for this service that is tailored to your team’s needs.



$1400

per 7-Hour Individual EMDR Intensive

Individual EMDR Intensives are designed for those who are ready to work through a significant traumatic moment or stressful situation in a consolidated amount of time. They include a 1-hour discovery pre-session and then 4, 90-minute sessions spread over 2 days for a total of 7 hours of treatment. Step into deep healing during your own personalized intensive experience. Contact to schedule. Weekday and weekend options are available. Insurance cannot be applied to intensives. Reserve your dates by making a $700 deposit. Deposits are non-refundable but can be transferred to a different date within 6 months.


The Payment Process

Jacquelyn Broadus, LLC (DBA Hopeful Journey) is In-Network with United Healthcare (Optum, Oscar, UMR). Clients will be responsible for any co-pays or deductibles as outlined in their policy. In turn, I will file service claims. While In-Network with United Healthcare, I cannot see those who have any form of Medicare or Medicaid insurance in addition to UHC as I am not an opted-in provider. This includes supplemental insurance or primary/secondary insurance that is Medicare or Medicaid.

Jacquelyn Broadus, LLC is a Certified Non-Participating, Non-Network TRICARE East provider. This means that clients pay the full TRICARE cash rate out-of-pocket at the time of service and that I do not file billing claims to TRICARE. Instead, I will provide a receipt at the end of the month called a superbill to the client that includes information about the services provided and who provided the services. The client in turn would submit that superbill along with a medical claim form to their TRICARE claims department. TRICARE would reimburse the client a percentage of the out-of-pocket expenses that would depend on the member’s TRICARE plan. It is important for the client to verify what is needed and what to expect by contacting TRICARE. Some plans require a special authorization before services can begin. Click here for more information on the TRICARE process.

Outside of these options, Jacquelyn Broadus, LLC is a private pay service provider and is not in-network with insurance companies not listed above. This means that your insurance will not be billed and that fees are the responsibility of the client and are due at time of service. If you do have insurance and pay out-of-pocket, you can consider the following options:

1) You can opt-out of using your insurance for services, and this would be indicated on your intake paperwork. With this option, you would make payments to Jacquelyn Broadus, LLC, and your insurance would not be involved in your season of therapy.

2) You can contact your insurance provider to ask about their Out-of-Network (OON) options. Many insurance companies can approve an OON provider like Jacquelyn Broadus, LLC for specialized therapy services especially if there is a lack of in-network professionals in the area who have availability. Once approved as an OON for your carrier, Jacqui would create a detailed receipt of your payments or “superbill” for you to submit to your insurance provider for the reimbursement rate outlined in your insurance policy. At this time, Medicaid/Medicare do not approve OON as they have their own internal network of providers, so this would not be an option for those with this coverage.

With either option, you will be provided with a “Good Faith Estimate” (GFE) of projected therapy service fees.

For payment of invoices, Jacquelyn Broadus, LLC uses IvyPay, a secure and HIPAA compliant app designed for debit/credit card payments for therapy services. A link to setup an account and enter a card would be sent via text message to your phone. IvyPay will then keep your card on file to bill future invoices. Jacquelyn Broadus, LLC will not have access to your card information. Any cash payments would receive an emailed receipt.